Welcome

WELCOME TO YOUR HEALTH CARE HOME

Thank you for choosing our Community Health Center as your Health Care Home. As your Health Care Home you will be asked to select a primary provider, who will oversee all of the care you receive. That provider is assisted by a care team made up of nurses and other support staff. Your care team will coordinate your health care throughout all settings inside and outside of our Community Health Center to promote better health for you, our patient.

We provide the highest quality of health care, based upon current medical, dental, and behavioral health research, standards, and protocols. We provide integrated care so that all of your providers work together to provide comprehensive and holistic care that considers every aspect of your health. We will involve you in the decisions made on your behalf.

As a Health Care Home, we function best when we have your complete medical history and information about health care obtained by other providers outside of this Health Center. We will always ask you for updates about other medical, dental, and mental health care you have received, so we can stay up to date and provide the most appropriate and continuous service possible.

Also, as a Health Care Home, we provide timely clinical advice on the phone and via a secure web-based Patient Portal, both during office hours and when our office is closed. Instructions for obtaining care and clinical advice using the phone and internet are included in this packet. At our Center, no one is denied care due to an inability to pay. Patients with limited income may qualify for our Discount Fee Program. Please inquire.

There are 4 ways to return completed Patient Paperwork:

1. Mail: Mail your completed application and accompanying documentation to the address below. You may download a physical application here.

Community Health Center of the NRV, 215 Roanoke Street, Christiansburg, VA 24073

2. Fax to 540-382-1019

3. Online: Complete applications/update here.

4. Email: Scan or take pictures of the completed paperwork and send to applications@chcnrv.org

SERVICES

We provide the following services to people of all ages:
• Primary Health Care
• Check-ups & Preventive Care
• Chronic Disease Management
• Care Coordination & Referrals
• Well Child Visits & Vaccinations
• Behavioral Health Services
• Medication Assistance
• General Dentistry: including extractions, cleaning, fillings, crowns, bridges, and dentures
• Insurance Assistance: with the Federal Health Insurance Marketplace, Medicare, Medicaid, and FAMIS

A Language Line is available for patients who need translation services.