Employment Opportunities

The Community Health Center of the New River Valley is seeking a full-time (40 hours) Risk Specialist based in the Human Resources department at its Christiansburg clinic.This position is responsible for identifying, assessing, and mitigating clinical and organizational risk across the organization using regulatory expertise of a risk management professional, bridging the gap between frontline clinical operations and enterprise risk, compliance, and quality functions.  Key Responsibilities:

• Incident Management: Intakes, investigates, and tracks patient grievances, safety events, and incident reports.Regulatory Readiness: Helps prepare for audits, site visits, and state or federal health inspections.Credentialing and Privileging Support: Assists with provider credentialing, privileging verification, and maintenance of staff records.Data & Reporting: Prepares risk data reports for Leadership and the Board of Directors and coordinates staff and Board Risk and Compliance Committee meetings. 

Qualifications:  Bachelor’s degree in Healthcare Administration, Public Health, Business, Nursing, or a related field.

• Experience: 1 to 3+ years of experience in healthcare compliance, risk management, or quality improvement a must. Knowledge: Familiarity with federally-qualified healthcare operations, Health Resources and Services Admin. guidelines, and FTCA liability requirements a plus.Skills: Knowledge of HIPAA privacy rules, strong organizational skills, proficiency in Microsoft Office, and excellent and professional written and verbal communication.

Benefits include: 160 hours of paid time-off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events. An introductory cover letter must accompany the resume. Please submit to nrvclinics@gmail.com and include 2- 3 professional references.Compensation Range: $55,000 – $65,000

The Community Health Center of the New River Valley is seeking a full-time (40 hours) front office assistant based in its Dublin office.

The hours are Monday-Friday, 8am – 5pm and every 6^th Saturday morning.

This position is the first to encounter patients and must do so enthusiastically – greeting them with courtesy, respect, and positive communication. This role is responsible for the registration of incoming patients in a prompt manner to avoid delays in arrival time and to ensure a swift check-in process. This position is also responsible for verifying patient demographics and insurance coverage and making changes as necessary, collecting patient payments, scheduling appointments, and answering the phone. 

Qualifications: – at least 1 year of experience in a medical office environment; High School degree, or equivalent combination or education and experience.

Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events. Hourly range starts at $18.50.

An introductory cover letter must accompany the resume. Please submit to nrvclinics@gmail.com and include 2- 3 professional references.

Compensation Range: $18.50 – $21
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.

The Community Health Center of the New River Valley is seeking a full-time (40 hours) front office assistant in its Christiansburg office.

The hours Monday and Tuesday from 8am – 4:30pm; and Wed-Friday from 10:30-am – 7pm and every 6^thSaturday morning.

This position is the first to encounter patients and must do so enthusiastically – greeting them with courtesy, respect, and positive communication. This role is responsible for the registration of incoming patients in a prompt manner to avoid delays in arrival time and to ensure a swift check-in process. This position is also responsible for verifying patient demographics and insurance coverage and making changes as necessary, collecting patient payments, scheduling appointments, and answering the phone. 

Qualifications: – at least 1 year of experience in a medical office environment; High School degree, or equivalent combination or education and experience.

Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events. Hourly range starts at $18.50.

An introductory cover letter must accompany the resume. Please submit to nrvclinics@gmail.com and include 2- 3 professional references.

Compensation Range: $18.50 – $21
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.

The Community Health Center of the New River Valley is seeking a full-time (40 hours) medical Scheduling Coordinator in its Christiansburg office.

This position is responsible for administrative review that audits and optimizes the physician daily appointment templates ahead of time to fix errors, balance provider workloads and match patient needs. This position will review open and booked slots to ensure proper time allocation for specific types of visits, identify unconfirmed appointments and take action ultimately improving patient access and eliminating bottlenecks.

This position will also serve as a backup to the front office patient access assistants greeting patients with courtesy, respect, and positive communication. This role is responsible for the registration of incoming patients in a prompt manner to avoid delays in arrival time and to ensure a swift check-in process. This position is also responsible for verifying patient demographics and insurance coverage and making changes as necessary, collecting patient payments, scheduling appointments, and answering the phone. 

Qualifications: – at least two years of experience in a medical office environment; High School degree, or equivalent combination or education and experience.

Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events. 

An introductory cover letter must accompany the resume. Please submit to nrvclinics@gmail.com and include 2- 3 professional references.

Compensation Range: $18.50 – $22.00

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.

Community Health Center of the New River Valley (CHCNRV) is seeking a dependable, compassionate, and service-oriented Part-Time Patient Transportation Van Driver to help our patients access the healthcare they need.

Transportation can be a significant barrier to receiving medical, dental, and behavioral healthcare. In this role, you will make a meaningful difference by safely transporting patients from their homes to their scheduled appointments and returning them home after their visit.

What You’ll Do

• Safely operate the CHCNRV patient transportation van to transport patients to and from scheduled appointments.
• Pick up patients at their homes and transport them to the appropriate CHCNRV location.
• Return patients safely to their homes following their appointments.
• Provide courteous, respectful, and compassionate customer service to patients of all ages and backgrounds.
• Assist patients as they enter and exit the vehicle when needed.
• Help patients feel comfortable and welcome during their transportation experience.
• Follow established transportation schedules and communicate promptly regarding delays, changes, or concerns.
• Perform basic vehicle safety checks and maintain the cleanliness of the van.
• Follow all CHCNRV policies and procedures related to patient safety, confidentiality, HIPAA, and transportation.
• Maintain appropriate boundaries and professionalism when interacting with patients.
• Report any safety concerns, incidents, or patient issues to the appropriate CHCNRV staff member.

What We’re Looking For

The ideal candidate is:

• Dependable and punctual.
• Friendly, patient, and compassionate.
• Comfortable interacting with individuals from diverse backgrounds and circumstances.
• A safe and conscientious driver.
• Able to communicate effectively with patients and CHCNRV staff.
• Able to maintain patient confidentiality.
• Comfortable assisting patients with mobility needs, as appropriate.
• Able to work independently while following established procedures.

Qualifications

• Valid Virginia driver’s license with a safe driving record.
• Previous professional driving, transportation, healthcare, customer service, or human services experience is preferred.
• Experience working with older adults, individuals with disabilities, or other populations who may experience transportation barriers is a plus.
• Must successfully complete required background and driving record checks.
• Must meet all CHCNRV requirements for operating a patient transportation vehicle.

Part-Time | Approximately 16-20 hours per week

Compensation Range: $19.00 -$21.00

Send introductory cover letter and resume to: nrvclinics@gmail.com. Please include 3 professional references.

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.

CHCNRV is an Equal Opportunity Employer.

The Community Health Center of the New River Valley is seeking a full-time chair-side Dental Assistant for our Christiansburg Center Monday-Thursday, 7:30am – 6pm.  

Duties include: assisting dentist with patient management during dental procedures, documenting patient information, materials prep, prepares/maintains dental equipment, sterilization, taking vital signs, charting and inventory. Maintains infection control in operatories, equipment and lab. Must demonstrate good communication skills, positive attitude and be able to work in a team environment.

Must have high school diploma/GED, 1-2 years’ dental office experience, dental x-ray certification, current CPR certification and knowledge of electronic health records. Preference given to those with a Dental Assistant certificate and multiple years of experience.

Send introductory cover letter and resume to: nrvclinics@gmail.com. Please include 3 professional references.

Compensation Range : $18.50 – $27.00

Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events.

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.

The Community Health Center of the New River Valley is seeking one full-time chair-side Dental Assistant for our Pearisburg Center Monday – Thursday, 7:30 – 6pm.

Duties include: assisting dentist with patient management during dental procedures, documenting patient information, materials prep, prepares/maintains dental equipment, sterilization, taking vital signs, charting and inventory. Maintains infection control in operatories, equipment and lab. Must demonstrate good communication skills, positive attitude and be able to work in a team environment.

Must have high school diploma/GED, 1-2 years’ dental office experience, dental x-ray certification, current CPR certification and knowledge of electronic health records. Preference given to those with a Dental Assistant certificate and multiple years of experience.

Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events.

An introductory cover letter must accompany the resume. Please submit to nrvclinics@gmail.com and include 3 professional references.

Compensation Range : $18.50 – $27.00

The Community Health Center of the New River Valley is seeking a part-time Transportation Scheduler (approximately 20 hours/week) to coordinate non-emergency patient transportation for medical appointments to help improve patient access to care.

The position will be based in Christiansburg with a potential to go fully remote after 90 days.

Responsibilities include scheduling transportation, communicating with patients and transportation providers, documenting arrangements in the electronic medical record, resolving scheduling issues, and providing excellent customer service.

Qualified candidates should have  a clean/clear Virginia driver’s license, knowledge of the New River Valley geography, strong communication and organizational skills, computer proficiency, and the ability to multitask. Previous experience in medical scheduling, dispatch, and customer service in a healthcare setting preferred.

Flexible scheduling may be available based on clinic needs.

Benefits are not available for this part-time position, which ranges from $19 – $21/hour.

Submit introductory cover letter with resume and three professional references to nrvclinics@gmail.com. Applicants will not be considered if not accompanied by a cover letter.

The Community Health Center of the New River Valley is seeking one part-time chair-side Dental Assistant for our Christiansburg Center on Fridays, 7:30am – 6pm.  

Duties include: assisting dentist with patient management during dental procedures, documenting patient information, materials prep, prepares/maintains dental equipment, sterilization, taking vital signs, charting and inventory. Maintains infection control in operatories, equipment and lab. Must demonstrate good communication skills, positive attitude and be able to work in a team environment.

Must have high school diploma/GED, 1-2 years’ dental office experience, dental x-ray certification, current CPR certification and knowledge of electronic health records. Preference given to those with a Dental Assistant certificate and multiple years of experience.

Send introductory cover letter and resume to: nrvclinics@gmail.com. Please include 3 professional references.

Compensation Range : $18.50 – $27.00
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.

The Community Health Center of the New River Valley is seeking two full-time (40 hours each) Front Office Assistants in its dental offices in both Christiansburg and Dublin. The hours are:

• Christiansburg position: Tuesday–Friday, 7:30 AM–6:00 PM
• Dublin position: Monday–Thursday, 7:30 AM–6:00 PM

This role is the first to encounter patients and must do so professionally and enthusiastically – greeting them with courtesy, respect, and positive communication.

This role is responsible for the registration of incoming patients in a prompt manner to avoid delays in arrival time and to ensure a swift check-in process. This position is also responsible for verifying patient demographics and insurance coverage and making changes as necessary, collecting patient payments, scheduling appointments, and answering the phone.

Qualifications: – at least 1 year of experience in a dental office environment; Associates degree (AA) or equivalent from two-year college or technical school preferred or equivalent combination or education and experience. Preference given to those with federally-qualified health care experience.

Benefits include: 160 hours of paid time off annually, PLUS 13 paid holidays; comprehensive benefit package; retirement match; cell phone discount, learning and training opportunities; annual staff culture-building events.

An introductory cover letter must accompany the resume. Please submit to nrvclinics@gmail.com and include 3 professional references.

Compensation Range: $18.50 – $21
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits.